FotoWork UK is the trading name of Digital Photo Work Ltd, a company registered in England and Wales. Our registered company number is 05865181. Our principal place of business is 29B Dollis Park, Finchley, North London, N3 1HJ.
We are a specialist digital marketing agency with over 20 years of experience helping small and medium-sized businesses across North London and Hertfordshire grow their visibility on Google. Our core expertise is Local SEO, Google Maps SEO, WordPress SEO, Technical SEO, and bespoke WordPress web design.
References to “we”, “us”, or “our” throughout these terms refer to Digital Photo Work Ltd. References to “you” or “the client” refer to the individual or business engaging our services or visiting our website.
The following terms carry the meanings set out below when used in this document.
The services we provide are set out in a written proposal, scope of work, or retainer agreement issued to you before work begins. We carry out those services with reasonable care and skill, in line with good industry practice.
The services we provide include, but are not limited to:
Any work that falls outside the agreed scope requires a separate written quotation and your approval before we proceed. We will notify you in writing when scope changes arise.
You work directly with our senior specialist throughout the engagement. We do not use account managers or handoff your account to junior staff.
All quotations and proposals are valid for 30 days from the date of issue, unless otherwise stated in writing. A quotation does not constitute a binding agreement until accepted by you in writing (including by email) and confirmed by us.
Estimated timelines and projected outputs are indicative only. They do not form part of a legally binding guarantee unless explicitly confirmed in a separate written commitment.
Our monthly retainer services are offered at three tiers: Basic (£550 per month), Growth (£850 per month), and Ultimate (£1,400 per month). The scope of each tier is set out in your proposal. Retainer fees are invoiced in advance at the start of each billing period. Payment is due within 14 days of the invoice date, unless agreed otherwise in writing.
For one-off projects, including WordPress web builds and technical audits, we require a deposit of 50% of the agreed project fee before work commences. The remaining balance is due on completion of the project, prior to final delivery of files or going live.
Where payment is not received by the due date, we reserve the right to:
We accept payment by bank transfer (BACS) to the account details provided on our invoices. All fees are quoted and invoiced in pounds sterling (GBP) and are exclusive of VAT where applicable.
To allow us to deliver the Services effectively, you agree to:
Failure to meet these responsibilities may affect our ability to deliver agreed outcomes. We will not be held liable for any resulting delays or shortfalls where the cause lies with the client.
On receipt of full payment for the relevant work, ownership of bespoke Deliverables we create for you — including web pages, written content, and design assets — transfers to you. Until full payment is received, all intellectual property rights in those Deliverables remain with us.
Any tools, templates, frameworks, code libraries, methodologies, or processes we use in delivering the Services that were developed independently of your engagement remain our intellectual property at all times. You receive a licence to benefit from such materials where they are embedded in your Deliverables, but not ownership of them.
You retain ownership of all Client Materials you provide. By supplying them, you grant us a non-exclusive licence to use them solely for the purpose of delivering your Services.
Unless you notify us in writing otherwise, we reserve the right to reference our work for you in our portfolio, case studies, and marketing materials on fotoworkuk.com and fotowork.co.uk. We will not disclose commercially sensitive information without your explicit consent.
Both parties agree to treat as confidential any proprietary or sensitive information received from the other party in connection with the Services. This obligation does not apply to information that:
Our confidentiality obligations do not prevent us from sharing information with contractors or team members who need it to assist in delivering your Services, provided they are bound by equivalent confidentiality obligations.
Many of the services we deliver depend on third-party platforms, including Google Search, Google Business Profile, WordPress, web hosting providers, and various SEO tools. We have no control over the policies, pricing, uptime, or changes made by these third parties.
We accept no liability for changes made by third-party platforms that affect your website’s performance, visibility, or rankings, including:
Where third-party costs (such as plugin licences, hosting fees, or tool subscriptions) form part of your package, we will make this clear in your proposal.
Search engine rankings are determined solely by algorithms controlled by Google and other search engines. These algorithms change frequently and without notice. While we bring 20 years of specialist experience to every engagement and apply proven, ethical techniques to improve your visibility, we cannot and do not guarantee:
We report on progress transparently, typically on a monthly basis. We work consistently and proactively to improve your visibility and will advise you if our strategy needs to change in response to algorithm updates, competitor activity, or changes in your market.
Our goal is always to make your business more visible to the customers who are already searching for your services in your local area. One new client from Google can often cover months of your investment with us.
To the fullest extent permitted by applicable law, our total liability to you for any loss, damage, or claim arising out of or in connection with the Services or these terms will not exceed the total fees paid by you to us in the three months immediately preceding the event giving rise to the claim.
We are not liable under any circumstances for:
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.
Either party may end a monthly retainer arrangement by giving 30 days written notice prior to the next billing date. Notice must be sent by email to info@fotoworkuk.com. Fees already paid for the current billing period are not refundable upon cancellation.
If you wish to cancel a project that is already underway, you must notify us in writing without delay. You remain liable for the cost of all work completed to the point of cancellation. The deposit paid is non-refundable.
We reserve the right to suspend or terminate the Services immediately if:
On termination, we will give you access to any Deliverables that have been paid for in full. We are not obligated to transfer hosting accounts, third-party tool accounts, or domain assets registered in our name unless this has been agreed in writing in advance.
If a concern arises, we ask both parties to make a genuine attempt to resolve it informally before pursuing any formal route. Please contact us in writing at info@fotoworkuk.com with a clear summary of your concern.
We will acknowledge your communication within five working days and aim to propose a resolution within 14 working days of receipt.
If informal resolution is not possible, both parties agree to consider mediation before commencing legal proceedings. This does not affect your right to pursue legal action at any time.
We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you contact us, engage our services, or use our website, we may collect and process your name, email address, telephone number, business address, and any other information you provide in the course of our working relationship. We use this information to fulfil our contractual obligations, manage client communications, and improve our services. We do not sell your data to third parties.
For full details of how we collect, use, store, and protect your data, and how to exercise your rights under data protection law, please see our Privacy Policy at fotoworkuk.com/privacy-policy/.
Access to fotoworkuk.com is provided free of charge for general information purposes. We may withdraw, update, or amend the website or its content at any time and without notice.
You agree not to:
The content on our website is provided for general information only and does not constitute professional advice. Links to third-party websites are provided for convenience; we are not responsible for their content or policies and inclusion of a link does not constitute an endorsement.
These Terms of Service and any Agreement formed under them are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute or claim arising out of or in connection with these terms.
We may update these Terms of Service from time to time to reflect changes in the law, our services, or our business practices. The date at the top of this page will be updated whenever material changes are made.
For existing clients, we will give notice by email before material changes take effect. Continued use of our services after the effective date of any update constitutes acceptance of the revised terms.
All questions, concerns, or requests relating to these Terms of Service should be directed to us in writing using the details below. We will respond within five working days.
These Terms of Service were last reviewed in April 2026.
Digital Photo Work Ltd is registered in England and Wales (Company No. 05865181).